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OUTAGE REPORTING: 570-924-3418   
COOPERATIVE OFFICE: 570-924-3381

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Outage FAQs

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  1. Outages
  2. Outage FAQs
I know my electric furnace won't work without electricity, what about my gas heater?

No. Thermostats, furnace fans and blowers all run on electricity.

If my furnace doesn't work, how can I keep warm?
  • Wear extra layers of clothes and use several layers of blankets.

  • Do not get wet if there is no way to get dry.

  • Drink and eat enough to preserve health.

  • Close off all rooms that are not in use and do not need to be heated.

  • To keep rooms warm, close curtains, shades or drapes. Cover doors and windows.

What should I do if a power line falls down?
  • Don’t touch or get near any fallen lines. 

  • Stay away from downed power lines. 

  • Notify the utility company.

How should a portable generator be used?

Use generators only as independent power sources. Keep them outside and run a cord inside. Don’t connect generators to main service panels. This could injure or kill utility workers trying to restore power. Installing a Generlink is a safe way to use a generator. Generlink detects when a generator is in operation, and automatically disconnects from the utility grid, eliminating dangerous feedback. Sullivan County Rural Electric sells Generlinks to its members. Note that other approved generator switches can be used as well.

What should I do if I or someone else has chronic health problems?

Unfortunately it is often impossible to determine when power will be restored during a system-wide outage due to storm damage. Crews will work to restore power as quickly as possible and often additional crews are brought in to assist. But, there may be times when you will be without power for days. Consult your doctor for a plan.

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Contact Info

Sullivan County Rural Electric Cooperative, Inc.

5675 Route 87
P.O. Box 65
Forksville, PA 18616

Outages: 570-924-3418
Toll-Free: 1-800-596-8397

Customer Support: 570-924-3381
Toll Free: 1-800-570-5081

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©2023 Sullivan County Rural Electric Cooperative. All Rights Reserved.

  • About Us
    • About Sullivan County REC
    • Directors
  • Billing
    • Electric Service Rates
    • Billing Terms
    • Go Paperless!
  • Financial Assistance
    • Budget Billing
    • Helping Hand Fund
    • LIHEAP 2022-2023
    • PAHAF Utility Assistance
    • Rebates & Tax Credits
  • SCREC Center
    • Board Meeting Summary
    • Bylaws
    • Cooperative History
    • Cooperative Principles
    • Director Election
    • Member Policies
    • Membership Application
    • Membership Handbook
  • Member Services
    • Capital Credits
    • Contact Us
    • Contractor/Member References
      • Electrical Inspectors
      • Generlink
      • Spec Sheets
    • Co-op Connections
    • Co-op Owners for Political Action
    • Co-ops Vote
    • Kids Programs
    • PAHAF Utility Assistance
    • Rebates & Tax Credits
    • Security Lighting
  • Energy Management
    • Electric Thermal Storage
    • Energy Savings
    • Member-Owned Generation
    • Sources Of Generation
    • Useful Management Tools
  • Electrical Safety
    • Safety Checklist
    • Safety Quiz
  • Outages
    • Outage FAQs
    • Preparing For An Outage
    • Report An Outage
    • What To Do During An Outage
  • News & Events
    • 2023 Annual Meeting
    • Past Penn Lines
    • Penn Lines Ideas
  • Operations
    • Right-of-Way
    • Trees
  • Touchstone Energy
    • About Touchstone Energy
    • Touchstone Energy Savings