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OUTAGE REPORTING: 570-924-3418

COOPERATIVE OFFICE: 570-924-3381

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Report An Outage

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  1. Outages
  2. Report An Outage

Call 570-924-3418 or 1-800-596-8397

To help ensure that power is restored as quickly as possible, members are encouraged to call the cooperative and report an outage. Members may be on a fuse by themselves and be without power for a long time thinking someone else would call to report the outage.

Sullivan County REC currently uses an Outage Reporting System to handle outage calls.

Using caller ID the system automatically “reads” the phone number you are calling from. Using this information, the system displays the name on the account, members map number, phone number and time the call came in.

If you have information regarding an outage, such as a tree on the line, you may leave a voice message. If you leave a message be sure to give the following information:

  1. Name on your account.

  2. Phone Number.

  3. If reporting a problem, what the problem is.

Each message left must be listened to individually. Please do not leave a message unless you are reporting a specific problem.

Outages can occur when the wind is blowing and lightning fills the sky. Or, they can occur on a calm Summer day. Whenever an outage occurs be assured Sullivan County REC employees are working to restore your power as soon as possible.

The Outage Reporting System operates by using a member's phone number to locate where the outage is occurring. If you recently changed your phone number, or do so in the future, please contact Sullivan County Rural Electric Cooperative's office at 924-3381 or email us at screc@epix.net so your number can be updated.

 

 

Add a Phone Number

Many of us have cordless phones which do not operate once power is out. As noted above, the Porche Outage Reporting system uses your phone number to provide critical information during an outage. The system has been updated so now members can have three phone numbers listed to provide this information. If you have a cell phone, or other number in addition to your home phone number, please email it to us at screc@epix.net, or call our office at 924-3381 so we can update your information.

Outages on Facebook

During outages (especially larger ones) we try to keep our members informed by posting updates on Facebook. If you are a Facebook member, simply do a search for Sullivan County Rural Electric Cooperative, or click on the link below:

Sullivan County REC Facebook Page

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Contact Info

Sullivan County Rural Electric Cooperative, Inc.

5675 Route 87

PO Box 65 Forksville,
PA 18616

Outages: 570-924-3418 or Toll-Free 1-800-596-8397
Customer Support: 570-924-3381 or Toll Free 1-800-570-5081

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©2022 Sullivan County Rural Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • About Sullivan County REC
    • Cooperative History
    • Bylaws
    • Mission Statement
    • Member Policies
    • Cooperative Principles
    • Membership Handbook
    • Directors
    • Board Meeting Summary
    • Notice Of Election
    • Director Election
    • About Touchstone Energy
  • Billing
    • Overview
    • Membership Application
    • Automatic Bill Payment
    • Automatic Meter Reading
    • Budget Billing
    • Electric Service Rates
    • Billing Terms
    • Paperless Billing
  • Member Services
    • Contact Us
    • Residential Solar
    • Electric Vehicle Rate
    • LIHEAP 2021-2022
    • Capital Credits
    • Helping Hand Fund
    • Security Lighting
    • Generlink
    • Time-Of-Use-Billing
    • Electric Thermal Storage
    • Spec Sheets
    • Electrical Inspectors
    • Co-op Connections
    • Touchstone Energy Savings
  • Energy Efficiency
    • Together We Save
    • Kids! You too can be an ENERGY STAR!
    • Useful Management Tools
    • Sources Of Generation
    • Energy Kids
  • Outages
    • Report An Outage
    • Preparing For An Outage
    • What To Do During An Outage
    • Outage FAQs
    • Safety Checklist
    • Safety Quiz
  • News & Events
    • 2022 Rate Increase
    • 2021 Annual Meeting
    • Past Penn Lines
    • Penn Lines Ideas
  • Co-Op Owners For Political Action
    • Co-op Owners for Political Action
    • Co-ops Vote